Vision Care Partners – Lasik St. Louis

Vision Care Partners is the fastest growing LASIK provider in St. Louis and it’s our people who make the difference. Every member of the Vision Care Partners team is dedicated to one goal: changing lives through the priceless gift of sight. We are actively looking for friendly, positive, and dynamic people to join our fun, fast-paced office.

Position summary

Are you a warm, friendly person with a knack for customer service? Could you see every incoming phone call as an opportunity to make someone’s day? If so, we are looking for you!

As a Vision Care Partners Call Team Associate you will play a critical role in ensuring top notch customer service throughout the patient journey to clear, natural vision through management of our inbound communications.

What you’ll do…

  • You will respond promptly and professionally to incoming communications to Vision Care Partners, as well as perform outbound sales and support through phone call, text, email, website contact forms, and social media, just to name a few
  • You will become an expert in Vision Care Partners’s corrective treatments
  • You will ask probing questions to understand patient needs and overcome objections or rejection
  • You will go out of your way to serve patients in the Vision Care Partners way; we want our patients to feel like family

Who you are…

  • You have two years minimum experience in a customer service environment
  • You have exceptional communication, presentation, and listening skills
  • You bring a consistent sense of empathy, positive attitude, sense of humor, energy, and passion to your work

Vision Care Partners is a mission-driven company. We offer competitive pay, benefits, significant growth opportunity within the company, eye care discounts, paid gym membership, 4 days/week work options, and other exciting programs for our most valuable asset: our people!

Health Insurance

Tuition Reimbursement

Generous PTO

Competitive Pay

Vision

Gym Membership

401k

Regular Staff Outings

Dental

Health Savings Account